What Information We Hold and Why
When you register, we collect the details you provide — name, contact information, and account credentials. When you fund your account through bKash, Nagad, or Rocket, we record transaction references and amounts to verify deposits and process withdrawals. We do not store your mobile wallet PIN
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or full payment credentials on our servers. Device data — browser type, IP address, session timestamps — is logged for security and fraud prevention. We may also collect usage patterns within the platform to improve how the lobby and account pages work for you. All data
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is held on secured servers with access restricted to authorised personnel only. We retain your account data for as long as your account remains active and for a period after closure as required by applicable regulations. You can request a copy of the data we hold
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on you at any time by contacting our support team. Where local law in Bangladesh or your eligible region requires specific handling, those requirements take precedence over our general policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.